Spago, celeb chef Wolfgang Puck’s legendary restaurant in Los Angeles, is greatest recognized for 2 issues: its iconic smoked salmon pizza and its impeccable hospitality. It’s the kind of place the place the workers pays consideration to each single little element: Your water glass is all the time full; any lingering crumbs are swept away with ease between programs. Drop your spoon? One other one will seem shortly.
Every desk within the expansive eating space is draped in pristine white tablecloths. (Technically, there are two white tablecloths per desk.) It’s a chic contact that provides Spago a timeless really feel. The staff takes satisfaction in protecting these tablecloths clean and crisp. Watching the workers swap out the highest tablecloths between company is sort of like watching a short-form ballet: The linens are elegantly draped on the desk, adopted by a member of workers shortly bringing over a transportable iron to softly steam the material and clean out any wrinkles. And in just some minutes, the desk is meticulously reset.
The doorways to Spago first opened in 1972, earlier than it moved to its present location in Beverly Hills in 1997. In line with Michelle Ley, the Basic Supervisor of Spago, the restaurant seats lots of of diners a day in its bustling eating room; on a busy night time, the workers at Spago can simply undergo 300 tablecloths, Ley says. That quantity might be even larger if the restaurant is internet hosting a personal occasion. So course of and effectivity are necessary, and the iron the workers makes use of on the tablecloths is not only a bonus, however essential to Spago’s customary of service.
So, which iron will get the job accomplished? The workers depends on the Freemove Drive, made by 140-year-old German equipment model Rowenta. It’s Rowenta’s hottest cordless iron, with a steady steam output for as much as 40 minutes, and contains a smooth, ergonomic design that’s each display-worthy and blends in with its environment. In the event you weren’t paying shut consideration to the eating room, you may not discover the six irons the restaurant retains in rotation — with Spago’s bussers utilizing every iron for six to seven hours a day.
This specific mannequin of iron accommodates the bustling restaurant’s very particular wants. It have to be cordless, for apparent causes, with a simple and speedy charging system, and every iron must final for a few years below heavy use. Most significantly, the iron must not leak water in any route. “We don’t have time to let the tablecloths dry,” says Ley.
In the event you’ve ever dined at Spago and puzzled how they sustain and even in the event you’re simply out there for a brand new iron, let or not it’s recognized that the Rowenta cordless irons reign supreme on this capability.
“We care about each element — all the way down to the wrinkles,” Ley explains. “Every part issues and we’d like the proper instruments to try this.